Tesla vehicles always score a high satisfaction rating among vehicle owners because of their superior technology when compared to other manufacturers. However, Tesla touch screens across all models from Model 3, Model Y, Model X, and Model S, can sometimes freeze or go black periodically without warning, which can often annoy its users. As such, read on and follow the steps we’ve provided below if this happened to you to reset your touchscreen.
How to fix Tesla black touchscreen ?
The quickest and sure-fire way to fix a frozen or black Tesla touchscreen is to simply perform a soft reboot. This is done by holding down the 2 scroll buttons on your Tesla’s steering wheel for about 30 seconds. During this step, wait for the Tesla logo to appear on the screen. If the reboot is done correctly, the touchscreen should immediately be operational at its full capacity.
How to reboot the Touchscreen of a Tesla
As mentioned above, you can easily do a soft reboot just by holding both scroll buttons on the steering wheel for up to 30 seconds. The Tesla logo will appear when the soft reboot has been processed. You can do a soft reboot even while driving, but it’s highly recommended to do it while safely parked for safety. A soft reboot usually fixes the touch screen especially if it’s acting strangely. Performing a soft reboot doesn’t just fix a black screen; it can resolve all sorts of problems such as connecting to YouTube, playing games, navigating GPS, and more.
If a soft reboot did not fix the black screen issue, then you can do a hard reset to power cycle the system of your Tesla. To do a hard reset, start with putting your car in [Park] with all the doors closed. Afterwards, touch the [Car] icon on the bottom left of your screen and go to [Safety]. Once inside, press [Power Off]. There should be a pop-up warning asking you to confirm turning off the screen. Now that you’ve confirmed powering off your screen, wait for at least 2 minutes without opening all the car doors, playing with the touchscreen, or pressing on the brake. After sufficient time has passed, press the brake pedal to wake the vehicle up.
What to do if a soft reboot and a hard reset did not fix the issue?
If the hard reset did not fix the issue, remove all connected devices on your Tesla’s USB ports and do the hard reset power cycling one more time. If this did not solve the problem, then it’s highly recommended to reach out to Tesla’s customer support for assistance. This is done by choosing [Service] through the Tesla app.
What could be the cause of a Tesla touchscreen turning black?
The touchscreen of any Tesla vehicle acts as the car’s brain so it can be worrying when it suddenly freezes, malfunctions, or becomes pitch black. The screen turning black can be due to a number of factors, such as eMMC failure, user error, or system overload.
The embedded-Multi-Media-Card, or eMMC, can sometimes freeze up your touchscreen because of malfunctions over time. The eMMC freezing up your touchscreen is largely linked to Tesla Model S vehicles purchased prior to 2018. Using a lot of applications, such as music, videos, games, and other functions on the screen at the same time can sometimes put the screen stuck in a loop and cause it to shut down. This happens when too much is happening on the computer system and causes it to overload. If this happens often, then you should check for software updates as it normally corrects the issue.